Terms of service – Pupper Skip to content

Terms of service

OVERVIEW

Welcome to Pupper! The terms “we”, “us”, and “our” refer to Pupper. Pupper operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience focused on pet-related products (the “Services”). Pupper is powered by Shopify, which enables us to provide the Services to you.

The below Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

(kept as is – unchanged)


SECTION 2 – OUR PRODUCTS

(kept as is – unchanged)


SECTION 3 – ORDERS

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.


SECTION 4 – PRICES AND BILLING

(kept as is – unchanged)


SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Estimated delivery times for orders within India are 3–7 business days. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.


SECTION 6 ONWARDS

(Left as is, with the following line removed:)

"[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]"


SECTION 10 – PRIVACY POLICY

https://pupper.in/policies/privacy-policy


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

📧 connect@pupper.in

📍 Pune, Maharashtra, India